AccountEdge Support

How can we help you?

Free Support

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You’re new, we’ll help. Get started.

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Search knowledge base

Find answers to your questions and learn from how-to guides.

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Customer Service

Ask service-related questions using our Chat icon in the lower-right-hand corner of each web page.

AccountEdge Support

Telephone support is available to AccountEdge customers on a valid phone support plan. Email Support is available to anyone on a valid phone support plan and/or AccountEdge subscription plan.

Phone support

800 898 5855
9am ET - 5pm ET, Mon - Fri
Not on a plan? Plans start at $10/month. Enroll here.

Intro support

800 216 9722
9am ET - 5pm ET, Mon - Fri
Free for 30 days after product registration for new users who've recently purchased.

Email Support

Customers on an active subscription or support plan can submit a support request with details of your issue. 24-48 hours for a response. Send us an email.

Additional Resources

Find local help

The Community Locator will help you find local installation and setup assistance, solutions and answers to your small business needs. Go to the locator.

Sales support

If you have questions about our software or services, you can set up an appointment with one of our Sales Support Specialists. Make an appointment.

Training Guides

Consultant-written training guides walk you through getting started, daily use, payroll, and month- and year-end procedures. Learn more.